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Our values; Transparency, Speed & no BS.
If something is wrong, we will fix it. We're confident any issues should be a once off rarity that we can fix up quick smart for you.
Contact
The Protein Pancake Contact Number & Email
Please check out our FAQ page in case your query is there.
If not, hit us up via email if you need anything! If the matter is urgent, call the phone number below, our founder Luke will pick up (hopefully 😉).
hello@theproteinpancake.co
+61 466 430 910
The Protein Pancake Customer service hours
8:30am to 5:30pm, Monday through Friday - Adelaide, Australia Time
FAQ
Please try to see if your question is listed on our FAQ page first, but if not we are more than happy to help out however we can!
Do you ship internationally?
Absolutely we do. We ship across the globe, no flipper gets left behind!
As we continue to expand internationally we are always striving to improve our international shipping times. Feel free to reach out if you have any questions!
How do I login to my account / access my subscription?
- Login to your store account here or from the icon at the top right of the store.
- If logging in doesn't work. Try creating an account, this may resolve the issue of accessing your account / modifying your subscription.
- Once logged in there is a red 'manage subscription' button at the top. Or click here to manage your subscription list.
Are they suitable for children?
Protein pancakes should be suitable for consumption at your discretion and perhaps worth checking with your local doctor first. Although we believe our pancakes are an even healthier alternative than traditional pancakes and a great way for kids to get a high protein breakfast in to start the day!
We use natural ingredients and have Whey Protein Isolate and Pea Protein Isolate which generally is accepted to be suitable for children but that is the parent or guardians choice.
Can I eat if I am pregnant / breastfeeding?
We would recommend checking with your local doctor for advice on consumption whilst pregnant and making yourself aware of our full list of ingredients here.
Protein pancakes should be suitable for consumption whilst pregnant at your own discretion with the guidance of your health care practitioner. We use natural ingredients and have Whey Protein Isolate and Pea Protein Isolate which should be okay but please double check you are okay with this first!
